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Date: 2010-09-07 12:09 pm (UTC)If that had happened to me I would be seriously thinking of suing SWT on the basis that such an element of their terms and conditions was either manifestly unreasonably under the Unfair Terms in Consumer Contracts Regulations* or was so onerous as to require special notification under Lord Denning's 'Red Hand Rule'** of Spurling v Bradshaw.***
*Specifically, it seems to fall under example 1(e) of Schedule 2 to the Regulations, 'requiring any consumer who fails to fulfil his obligation to pay a disproportionately high sum in compensation'.
**"I quite agree that the more unreasonable a clause is, the greater the notice which must be given of it. Some clauses which I have seen would need to be printed in red ink on the face of the document with a red hand pointing to it before the notice could be held to be sufficient."
***No relation that I am aware of.
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Date: 2010-09-07 12:18 pm (UTC)no subject
Date: 2010-09-07 12:58 pm (UTC)Then again, this may have been because I didn't have much choice in riding past; my transfer was a commuter station with no facilities, and it was the last train for the night through there... there was no departure lounge to wait in overnight, and they weren't going to force me to crash out on the platform.
-- Steve had the value of his voided connection's ticket credited towards getting the next one, which was alas a local red-eye getting back home at nearly 3am.
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Date: 2010-09-07 12:43 pm (UTC)The way I read the article they weren't. They were fined two times the cost of the ticket and ten times what they paid. The difference between the cost and what they paid being the discount they received. Not sure the law works that way though. I'd be very interested in hearing if it does or not. And what the law has to say about whether or not the company can base the fine on the original cost or what you actually paid for the ticket. If they actually could fine you for getting off early in the first place.
no subject
Date: 2010-09-07 01:04 pm (UTC)That said, that you can be fined for exiting a train before the final destination on your ticket is madness. I can understand not permitting them to leave the station, then return to catch a later train, to complete the journey, but if they had no intention to return, not letting them off the train seems crazy.
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Date: 2010-09-07 01:28 pm (UTC)My point was that these passengers actually paid £6, and ended up paying nearly ten times that as a result of being charged twice the full fare. It seems to me that a discounted ticket which has as a condition of use that getting off early invokes such a disproportionate penalty is unfair and unjust.
no subject
Date: 2010-09-07 01:39 pm (UTC)It gets a bit more complicated though, because they apparently bought tickets from a third party, Megatrain, which sells heavily discounted tickets but which are only available between a small number of destinations.
no subject
Date: 2010-09-07 05:51 pm (UTC)no subject
Date: 2010-09-07 07:37 pm (UTC)no subject
Date: 2010-09-07 06:59 pm (UTC)Amazon.co.uk, just as a handy example that I don't have to go into town to look at, has for their books gay & lesbian section, a "lad lit" section and a "women writers & fiction" section. On Amazon.com, it separates out african-american, asian-american etc. Now amazon isn't a great example because due to the nature of the store (ie it's a website) things overlap, but they still see those categories as meaningful evidently.
Also, the Daily Record was giving away a free Gregg's YumYum today apparently :-p
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Date: 2010-09-07 07:05 pm (UTC)no subject
Date: 2010-09-07 07:36 pm (UTC)no subject
Date: 2010-09-07 07:35 pm (UTC)