andrewducker: (Default)
[personal profile] andrewducker
I've lodged an incident with HP, using slight-legalese to get across the fact that I know of the existence of the Sale of Goods Act (1979). I'll see what they come back with. I was pretty impressed that I got a phone call from an engineer within 5 minutes of submitting the form.

In the meantime I'm using a login on Julie's desktop, which is a quad-core box, and absolutely gorgeous. I want one, badly. But not this week, if it can be helped. I've been looking to see if I can get a dead version of my laptop, to use for spares, but nothing on eBay today.

Thanks for the advice from the various people yesterday - much appreciated.

Date: 2010-06-25 07:39 pm (UTC)
From: [identity profile] robhu.livejournal.com
Good luck :-)

If they're non-cooperative write them a letter. If they ignore the letter, take them to small claims court. They won't turn up, you will win and then you can get the money out of them.

Date: 2010-06-25 07:42 pm (UTC)
From: [identity profile] robhu.livejournal.com
In my totally imagined non researched or experienced world they do!

Go get 'em.

Date: 2010-06-25 08:59 pm (UTC)
From: [identity profile] dreema.livejournal.com
what's the model number, i might have some spares kicking around

Date: 2010-06-25 09:25 pm (UTC)
From: [identity profile] dreema.livejournal.com
nothing that new, newest i have is a 6110 celery based system.

I've got all the tools and connectors if you need a hand getting stuff off the drive though.

Date: 2010-06-25 08:59 pm (UTC)
From: [identity profile] poisonduk.livejournal.com
I do think you may get somewhere! They are a big company and I do honestly think 18 months is insufficient time to expect a laptop to conk out and need replacing.

Stop lusting over julie's machine!

Date: 2010-06-26 09:12 am (UTC)
From: [identity profile] dreema.livejournal.com
that's probably the difference between the gfx cards. Onboard with shared mem really do suck with games, even if the processor's got the clout to cope.

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