Things Andy Likes (part 2 of 187.3)
Mar. 14th, 2002 08:27 pmI like nice helpful people who listen to new ideas.
At work we use the Liberum help desk. It's a GPLd helpdesk that runs off of ASP and SQL (or access). We were looking for a helpdesk to make our lives easier and found this one. And rather good it is too (especially for free).
What's even better, however, is the fact that when I went to the forums and described a feature that Id find useful, one of the developers agreed with me, and then told me that as it was a simple change, it'd be in the next version.
Now that's service.
At work we use the Liberum help desk. It's a GPLd helpdesk that runs off of ASP and SQL (or access). We were looking for a helpdesk to make our lives easier and found this one. And rather good it is too (especially for free).
What's even better, however, is the fact that when I went to the forums and described a feature that Id find useful, one of the developers agreed with me, and then told me that as it was a simple change, it'd be in the next version.
Now that's service.