andrewducker | (Reply)

From:

Point 3...

I'm going to attempt a balanced view of this, because we are talking about one of the most serious matters that there is, on social media and public safety.

So I'll lead in to this with Twitter's explanation, and we'll take it that Twitter is acting in good faith when they say this:

Twitter head of trust and safety Ella Irwin told Reuters in an email that "we have been fixing and revamping our prompts. They were just temporarily removed while we do that."

But this runs into well-known and well-established best practices in the industry:

"normally you would be working on it in parallel, not removing it"

I hope that nothing untoward happens, and that this does not lead to tragedy.

But this is Twitter and hate cults 'pile-on' to people in distress and in crisis and explicitly urge the targets to kill themselves.

Ms Irwin would do well to seek advice, for herself, as she advises a social media platform that has cut back on moderation, and welcomed back political extremists and hate groups who will do this and...

The courts will hear that Twitter's expressions of regret and concern and sympathy in the matter are confounded by an unnecessary action that shows a disturbingly laissez-faire attitude to suicide prevention.