Jul. 23rd, 2018

andrewducker: (Default)
andrewducker: (Default)
I went in to your store last week and tried to buy a baby bouncer. It was out of stock, and I was told I would receive an email when it was back in stock.

I received that email yesterday, phoned today, and paid for it. And was then told I couldn't collect until Wednesday.

Not only that, but the order isn't showing up in my online account.

And when I try to track it via the website, the order number (xxxxxxxx) isn't bringing anything up.

This is a terrible system.

If the item is back in stock, why can't I pick it up today?

And why isn't it showing on my orders in my account?

Update: Turns out there was a misunderstanding. The item wasn't in stock in my local John Lewis, but in their warehouse, and so that's where it's coming from, which is why it's taking extra time.

June 2025

S M T W T F S
1 2 3 4 5 6 7
891011121314
15161718192021
22232425262728
2930     

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Jun. 7th, 2025 04:57 pm
Powered by Dreamwidth Studios