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May. 19th, 2010
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Good customer service
May. 19th, 2010 03:58 pmMy new HTC Desire is waiting for me at home.
It was sent out via DPD - who actually seem to provide a good delivery service. I knew the delivery was going to arrive today - and this morning I got a text saying that my delivery would be out today between 3:45 and 4:45, and if I wanted to change the delivery day I could text back 1 for tomorrow, 2 for the day after or 3 for Monday. As it was, Julie was going to be in all day, but having both a one hour slot for delivery and the simple ability to postpone the delivery for a day or three if necessary is great.
I do hope this catches on.
It was sent out via DPD - who actually seem to provide a good delivery service. I knew the delivery was going to arrive today - and this morning I got a text saying that my delivery would be out today between 3:45 and 4:45, and if I wanted to change the delivery day I could text back 1 for tomorrow, 2 for the day after or 3 for Monday. As it was, Julie was going to be in all day, but having both a one hour slot for delivery and the simple ability to postpone the delivery for a day or three if necessary is great.
I do hope this catches on.
Quote of the Day
May. 19th, 2010 09:08 pm*My* rule of thumb, formulated long before I'd ever heard of Barbara Tuchman, was that anything that appeared in the news was, by definition, news. It was unusual. It was rare. It was, therefore, not something to be worried about on a day-to-day basis. I worry far more about traffic accidents than I do about terrorists.
From
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