All hail our mechanical overlords
Jul. 25th, 2003 03:43 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Techies by Necessity, Not by Choice is an amusing article on the people who got a computer to do work and then found themselves doing technical support for themselves, and then for their family and then for their friends.....
For Ms. Kilhoffer-Reichert and others, such expertise derives from economic necessity, as their livelihoods depend on the technical tools they use. "If my computer isn't working, I equate it directly to lost income," she said.
Yet Mr. Marcuse says he has learned just the amount he must, perhaps slightly less. "I can get my computer to operate most of the time, and frequently there are things wrong with it that I just tolerate," he said. "I don't want to deal with some company's tech support bureaucracy. I'd rather just suffer with the imperfection."
Instead of calling tech-support lines, she also navigates her way through Web site lists of frequently asked questions, or FAQ's, which are growing more detailed and widespread to accommodate the technically proficient.
no subject
Date: 2003-07-25 08:44 am (UTC)no subject
Date: 2003-07-25 08:53 am (UTC)no subject
Date: 2003-07-25 09:00 am (UTC)