Orange seem to have gone crazy

[andrewducker]

Twice a year I get emailed with a Best Plan update, telling me if there's a better calling plan that would save me money based on my current usage.

The most recent one seems to have been created by a madman who thinks I might actually double the amount of money I spend on my mobile, even though I never go over my current inclusive minutes/texts...

	your current plan	your Get More Plan
Plan name	Dolphin 30	Dolphin 75
Monthly subscription	£25.00	£75.00
Inclusive minutes	400 anytime minutes	3000 anytime minutes
Inclusive texts	Unlimited anytime texts	Unlimited Texts
Inclusive mobile internet browsing	0	0
Addtional benefits		500 MB anytime browsing
Orange Care insurance	£5.00 per month	£5.00 per month
Itemised billing	£1.50 per month	included free
your average monthly spend	£41.79	£89.93

Comments

[matgb]

Wow, see, they're right to suggest you should be changing plan, if you're spending £40 a month on a £25 plan, they should be able to give you a plan that makes sense for what you actually use.

For 3 years, I'd get a 6-monthly text saying "you're on the perfect plan", when I changed last month I changed plan for my planned usage instead of past usage, and they worked me out a good one for that as well.

Weird, someone must've messed up something for that suggestion.

[andrewducker]

The thing is, I pay £25 for the plan, £5 for insurance, £5 for extra data, about £2 for calls to 0845 numbers and other things that none of the plans cover, and the rest is tax! I can't see how they can save me cash...

[matgb]

Ah, ok, if the only charge is an extra £2 for something you'll not get free, then no, they can't save you money.

Only way they can sort you out is a plan that includes data; I'm probably going to buy the extra bit for my contract soon, some of the functions on my phone won't work with wireless, so my next bill might be silly :-(

[andrewducker]

Yeah, if they wanted to offer me unlimited data then I could be tempted, but as it is I only ever go over my data limit when I use my phone for tethering.