Aug. 2nd, 2013

andrewducker: (Default)
andrewducker: (Default)
Last night got even odder. I assumed I'd got someone useless in the customer service centre who was completely confused, and that by posting it online and pointing Twitter at it I'd get somewhere.

However, as this Twitter exchange shows either there were multiple confused people operating their service centre, or the same person was operating Twitter too!

Thankfully, today, around 2pm, I got two emails with my RMA in it, and a tweet telling me it was all sorted. So I assume that someone altogether more sensible saw it and sorted it out.

If I had to hypothesize, I'd notice that the person's name was Lyudmila, that the return envelope is to Poland, and that it was rather late at night there, and possibly their most competent and geography-worthy staff aren't on duty then...

September 2025

S M T W T F S
  12 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17181920
21222324252627
282930    

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Sep. 17th, 2025 03:59 pm
Powered by Dreamwidth Studios