skington: (huh)

[personal profile] skington 2019-07-29 11:21 am (UTC)(link)
There's no pressure from that source, maybe. I occasionally get “tell us about your customer experience” emails when I've been to the Apple Store, and they ask me things like “did the person you spoke to tell you about insert list of various Apple schemes”. And there's no place on the form to say “no, and I'm very happy that they didn't”.
dewline: Interrobang symbol (astonishment)

[personal profile] dewline 2019-07-29 02:54 pm (UTC)(link)
That is indeed a survey response option that's needed by customers and store employees alike.