Tales of Woe

[andrewducker]

This just in from someone who shall remain anonymous:

My cubemate Hal, just got off the phone to technical support asking them to reset his password (which involves emailing it to his line manager and checking credentials etc.)
I heard his side of the conversation…

“I need to reset my password….no, I didn’t forget it, it just stopped working…no I didn’t change it…here’s my line manager’s email…”

After a couple of minutes he arrives back with a new password written on a piece of paper and thrusts it into my face, saying “here it is, my new password!”

Followed by a bout of typing and…

“My enter key isn’t working….neither is my C key…oh yeah, I spilt water all over my keyboard yesterday………oh”

Yeah, I don’t think it’s his password that was broken.

Comments

[theweaselking.livejournal.com]

The sad thing about that is that it's not apocryphal.

Or, rather, I'd heard that story for years and years - and then, when I was doing tech support in the mid 1990s, I got pretty much that exact call.

[e-halmac.livejournal.com]

If it weren't true it would be unbelieveable. Heck, if I hadn't had the conversations I've had with my own parents about tech, it'd be unbelieveable!

[theweaselking.livejournal.com]

Anyone who does tech support for long enough realises that There Are No Urban Legends. There are only true stories that have been embellished, sometimes only slightly, for comedic effect.