andrewducker: (Default)
andrewducker ([personal profile] andrewducker) wrote2010-09-22 11:18 am

Tales of Woe

This just in from someone who shall remain anonymous:
My cubemate Hal, just got off the phone to technical support asking them to reset his password (which involves emailing it to his line manager and checking credentials etc.)
I heard his side of the conversation…

“I need to reset my password….no, I didn’t forget it, it just stopped working…no I didn’t change it…here’s my line manager’s email…”

After a couple of minutes he arrives back with a new password written on a piece of paper and thrusts it into my face, saying “here it is, my new password!”

Followed by a bout of typing and…

“My enter key isn’t working….neither is my C key…oh yeah, I spilt water all over my keyboard yesterday………oh”

Yeah, I don’t think it’s his password that was broken.

[identity profile] poisonduk.livejournal.com 2010-09-22 11:01 am (UTC)(link)
I've done similar - my L key was broken and I got my password reset 5 times before realising! They kep resetting it to something with an L and I kept violating it.

[identity profile] e-halmac.livejournal.com 2010-09-23 11:52 am (UTC)(link)
Bah-hahahahaahaha!

Akin to the power cut chesnut (seriously paraphrased...), whcih always makes me chortle:
Customer: My PC is broken. It just wont turn on.
Call centre guy: Ok I'll take you through the checklist step by step. Can you please check that the mains power cable is connected to the computer?
Customer: No.
CCG: Why not?
Customer: I can't see behind the PC tower.
CCG: Can you pull a light over to check?
Customer: No
CCG: Why not?
Customer: The power's out.
CCG: ...