Which is why I'm probably going to be changing bank very soon. Trouble is, I reckon most other banks will decide it's a great idea (since it massively overcharges a huge number of people) quite soon..
They sent us a load of bumph about this. I called them and basically said ' WTF why should I still have an account with BOS?' and they replied that I could change to one of two other accounts: a reward account that gives you a fiver (pcm?) and a sort of 'royalties' account that you need to give them ~14UKP pcm for a load of stuff like insurance, road cover, etc). They claimed they could convert the account by phone while still maintaining the sort code, account number and direct debits, etc.
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