andrewducker: (Default)
andrewducker ([personal profile] andrewducker) wrote2019-01-14 11:00 am
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doug: (Default)

[personal profile] doug 2019-01-15 07:00 am (UTC)(link)
Yes, and I think there's another effect going on that's synergistic. With the former system, you have one central person (or group) deciding which books need to be sent to the shop, and a different person (or group) in the shop deciding which books need to be sent back as returns. If you make one person responsible for both decisions, they're going to be in a position to make better decisions, and they have an incentive to not look stupid by sending back a book shortly after ordering it in.
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