[identity profile] johncoxon.livejournal.com 2011-01-23 12:57 am (UTC)(link)
As a counterpoint, in my experience, the literature available to Mac users and the help available through communities of the same is far, far superior to that available for Windows. Whilst I've managed to fix every single problem I've ever had with the Mac OS, I've still not been able to get Windows Backup on Windows 7 to work despite repeated attempts at it, Google searches for the error code and description of fault and pleas on a variety of LJ communities (as well as my own journal).

I think the majority of Apple users are very vocal about what they perceive to be weaknesses in Apple products. I regularly sound off about how useless Apple TV is, and I also really really want better notifications and a customisable dictionary in iOS 5, and before the MacBook Air was rendered much cheaper I also used to rant about how shite they were. When you're a consumer who expects Apple to bring out a product that's exactly right for you every time they hold a press conference, it can be easy to be underwhelmed sometimes. (Although I confess I want an iPad a little more every time I go into an Apple Store.)
Edited 2011-01-23 01:00 (UTC)