[identity profile] ninebelow.livejournal.com 2010-01-27 05:36 pm (UTC)(link)
By service I don't mean the medical care itself but access to it; the service you get from your insurance company. So, for example, reducing discrimination for pre-existing conditions, deductibles and other out of pocket expenses (on top of the insurance), caps on what insurance companies will cover.

And people with insurance may not always have it, particularly since it is often tied to employment, which again is addressed by the public option (which isn't the same as a state-funded insurance policy, merely a universal, affordable private insurance scheme).