Gah!

[andrewducker]

I need to get hold of my deeds to find out if I can get anyone else to contribute towards the costs of sorting the pipe (which now seems to be corroded further up (although still within my flat).  However, my bank are telling me that they can't copy the deeds and give that copy to me, but they will let a solicitor look at them.

Can that possibly be right?  Or should I keep phoning them until I get a customer services person who will send them to me?

Anyone had to go through this themselves?

Comments

[drplokta]

But are they going to have a lawyer analyse all of the paperwork on every file, for every £10 DPA request, to determine what's personal and what's not, or are they just going to photocopy the lot and stick it in the post?

[sigmonster.livejournal.com]

They would get an underpaid admin assistant to prune the file in line with a documented work process, probably ISO 2001-whatever compliant.