Fuck British Midland Airlines. Fuck them right in the ear

[andrewducker]

So, Julie and I are flying down to Derby with BMIBaby (the low cost arm of British Midland).  And we go to check in online - and are told we can choose to pay an extra £4 to choose our seats, or take what we're given.

No problem, we think, we'll take what we're given - we don't care if we're at the front or the back.

But no - they assign one of us seats at the front of the aircraft and one at the back.

But we can still choose to pay - and looking at the system, we can choose two seats that are handily right next to each other.

So, despite there being pairs of seats, and despite us checking in online on a single form, they allocate the pair of us different seats, just so they can charge us an extra £4?

Oh - and to cap it all, there's no way to leave feedback online, or to email them.  The only way to talk to them is via a phone number that costs 65p/minute (i.e. $1/minute).

Fuck them.  I'm never flying with them again.  There's a certain amount of dickery I'm just not prepared to put up with.

Comments

[andrewducker]

http://www.bbc.co.uk/hampshire/content/articles/2008/09/24/ecotravelling_feature.shtml

[khbrown.livejournal.com]

This is per person rather than per trip, so I suspect they would make trains better if more people went by them, relative to other modes of transport.

[andrewducker]

No more than if more people went by plane - because the figures are based on average passenger figures. It only improves with additional passengers if you're talking about cars.

CO2 emissions for four people
Rail: 178 kg total
Air: 226 kg total
Car (Prius):73 kg total
Car (Range Rover): 209 kg total

[khbrown.livejournal.com]

I suspect we need full occupancy figures, along with the possibility of adding an extra carriage to a train.